Dear Valued Customers and Partners,

In recent weeks it has become clear that COVID-19 (the Coronavirus) is significantly affecting Canada and the world. I want to reassure you that we take this developing situation very seriously. I would also like to let you know that we continue to follow our regular hours of operation at this time.

How we are responding

  • We are increasing the thoroughness and frequency with which we are cleaning and disinfecting our Showroom, particularly high-touch surfaces.
  • We are cancelling company participation in industry events, attendance at trade shows, and non-essential corporate travel.
  • We are fully supporting our team in taking time off to follow all self-quarantine recommendations made by local health authorities, and the provincial and federal governments.
  • We are working hard to ensure you continue to have access to the products that we offer.

What we’re asking of you

  • If you are not feeling well, please respect our team and stay at home until you are feeling better.
  • Please take this opportunity to contact your sales reps directly to arrange for inquiries and orders to be processed via phone and/or email, and feel free to use our website Contact form for general inquries.
  • We are unable to take cash and returns at this time. Please hold all returns and pay with debit, credit card, or cheque until further notice.
  • As this is a developing situation, we will continue to update you if anything changes.

Sincerely,

Gary Kershaw, President

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